Connecting with our support team

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We look forward to helping you.

If you need extended support for consultation, configuration, training, migration, or integration ask our team about our experienced solution partners who specializes in providing those services and can act as your in-house expert.

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Getting help

If you’re the administrator of your team’s Solve account and have a question not answered in our online help, please use the form here and we’ll get right back to you (typically within an hour during business hours).

General system announcements are posted at http://status.solve360.com

Our support protocol offers you the best service in a wide-range of situations. In most cases this means we can get you an answer faster with a researched, personalized and thoughtful email response. We will however arrange call-backs or screen-sharing sessions if they are the best way to resolve the issue.

“A problem well stated is a problem half solved” — Charles Kettering