Solve and Gmail “hook-up”

Mash-up of the Millennium

Imagine, you’re pushing through your last few Gmail messages for the day and notice an email from “Carl Farbman”.  Hmmm, it’s almost time to wrap-up, you ponder “can this one wait? Can Carl wait?” You decide that he shouldn’t have to. You click on the Solve Gmail Gadget and BAM! Everything your team knows about this unfamiliar client is shown below the message - his contact info, who else they’ve talked to, what’s planned and any other special details your team likes to track. Whoa…  You respond in seconds and earn some much needed client karma.

Welcome to the mashup of the millennium - having your valuable CRM information shown in context with your favourite email system, Gmail. Known as the “Solve Gmail Gadget” this feature represents an entirely new level of integration. The gadget not only shows you the related information but allows you to manage the CRM information right in context with the email message. Now how useful (cool) is that?! Reduce multi-tasking, deal with client interactions instantly and leverage team knowledge.

Solve in Action

Imagine, you’re pushing through your last few Gmail messages for the day and notice an email from “Emily Jackson”. Hmmm, it’s almost time to wrap-up, you ponder “can this one wait? Can Emily wait?” You decide that she shouldn’t have to. You click on the Solve Gmail Gadget and BAM! Everything your team knows about this unfamiliar client is shown below the message - her contact info, who else they’ve talked to, what’s planned and any other special details your team likes to track. Whoa … You respond in seconds and earn some much needed client karma.

By putting key data under your staff’s nose, right at the perfect moment, you will enable them to identify and capitalize on previously missed opportunities. That’s a ton of value! We believe that when it comes to business apps, your staff had better use them or you may as well lose them (the apps… not your staff).

The Solve Gmail Gadget is not merely a new feature, but the reflection of Solve’s resolve to become the CRM/PM application of choice for Google Apps users. As groundbreaking as the Gmail Gadget may be, it is merely the latest in a series of Google Apps integrations that we’ve released. This trend includes features like single-sign-on, automatic account creation, two-way contact synchronization, Google Maps, as well as managing Gmail messages directly from within the Solve application.

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