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New feature: Sign in using Google

2013-01-22

Solve now recognizes Google as a trusted Identity Provider.

With this new feature users can login directly to their Solve account using a secure Google authentication process.

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New improvements

2013-01-20
  • To keep important things in focus, the Gmail Contextual Gadget will no longer show buttons for archived records. To access archived records open the contact’s record and click on the links in the related-to field.
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New option: Custom fields on the Follow-up report

2012-12-19

The “Report & Update Activities > Show follow-ups assigned to …” report has been expanded to display and edit custom fields:

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New improvement: Attaching Google Docs

2012-12-17

When you add a link to a Google Doc Solve will provide a simple panel for you to filter and choose the document. It’s simple, it’s helpful, and it’s time to tick this box too!

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New option: Context for opportunities

2012-12-13

We’ve extended the opportunity reporting dataset to include information about its parent record. For example, along with the standard and custom revenue opportunity fields you can now optionally include the fields and categories of the contact, company or project blog the opportunity is saved on. This adds valuable context about the opportunity making it easy to answer questions like “How effective was my marketing campaign across geographies in terms?”, or “What type of lead is most profitable?”.

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New option: Adding context to your follow-ups and tasks

2012-12-05

Under Solve menu > Report & Update Activities the “Next actions assigned to” and “Follow-up assigned to” reports now sport two simple, yet effective features to help filter and manage these Follow-ups and Tasks.

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New improvement: “Sans Flash”

2012-11-30

The new sans-Flash file upload technique is now used throughout Solve e.g. file upload menu options, data import, Webmail attachments, right-click, etc. If you use a modern web browser Adobe Flash is no longer activated. By not activating Flash your browser will do less work, which translates to improved performance and reliability in every area.

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New feature: Activity Template Designer

2012-11-22

Automating a set of steps can save you massive time and squeeze out human error. Solve lets you do exactly that with something called Activity Templates.

Using the new “Template designer” you can take a peek inside those templates and make changes without having to maintain a master set.

Inside the template designer you can open existing templates, create new ones from scratch and delete or rename existing ones.

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New tutorial: Webhooks

2012-11-16

In our new Webhook tutorial we’ve prepared a set of free example scripts that demonstrate how webhooks can be put to work in real-business situations. The examples cover frequently asked about use-cases, so there’s a good chance you don’t have to do much to them to make them support your own requirements.

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New feature: Authorized IPs

2012-11-07

Authorized IPs is a new feature included in the Select subscription, that limits Solve logins to a pre-authorized list of network addresses (IPs). It essentially “burns the bridge” for every Internet connected device except for the small set of devices that the Solve administrator approves e.g. authorizing logins only from your designated office locations.

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