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New Solve360 API options

2011-06-29

Three new options for the Solve360 API were released today:

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New features: Gmail Gadget extended

2011-06-15

Our team has been working behind the scene to enable some exciting new Google Apps features. These tasks certainly tested us, but tenacity paid off because they are oh so useful. You’ll continue to hear more about these soon, but for today we’re starting with a couple new features related to the Gmail Contextual Gadget.

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New feature:  Screen pop on incoming phone calls

2011-04-13

Imagine your phone rings and the associated contact record in Solve opens automatically.

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Dutch, German, Polish, Swedish and Russian oh my ...

2011-03-03

We’re in the final stages of testing Solve translated to Dutch, German, Polish, Swedish and Russian!

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New feature: “Unsubscribe”

2011-03-01

To help ensure your business is honoring your prospect & clients’ wishes and improve your team’s efficiency we’ve implemented a new “Unsubscribe” feature that relates to a few different areas.

In the Scheduled Email activity you can now insert a special field called “Unsubscribe Link”. When a recipient clicks the link the following actions will be taken:

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Program update February 24 (API related)

2011-02-24

We’ve added a new method for filtermode called “byemail” which will search the businessemail, personalemail, and otheremail fields for filtervalue. It’s quite helpful when using the email address as a key value.

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Solve Zendesk Mashup

2011-02-22

The team here is excited to announce two-way integration between Zendesk, a professional-grade web-based help desk software with an elegant support ticket system and your favorite CRM, Solve.

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Extend your forms with contextual fields

2011-01-27

Imagine tagging a contact and having related, useful custom fields automatically added to the page. Now imagine being able to do the same for project blogs and companies as well. Enter a whole new way to manage context-specific data. A quick glance and you KNOW the client. It’s the business we’re in. One-click and those few extra contextual fields provide a simple way for your team to capture information that is specific to each situation. It’s simple. It makes a world of difference. Lets learn how …

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Program update Jan 24th

2011-01-24

Imagine tagging a contact and having related, useful custom fields automatically added to the page. Now imagine being able to do the same for project blogs and companies as well. Here is a whole new way to manage context-specific data using “Contextual fields”.

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Removing Solve from Google Apps

2010-07-01

We’re sorry to see you go, but it’s our job to help where we can so here things to know BEFORE you click the delete button.

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